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Call Today (219) 841-6440 CALL NOW  |   6472 Melton Road, Portage, IN 46368 MAP

 

                    

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Privacy Policy

Xorco LLC DBA Xorco Technology
Effective Date: 1/1/2024

Xorco LLC DBA Xorco Technology ("Xorco Technology," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard information when you interact with our services, including SMS/text messaging communications under 10DLC compliance requirements.

1. Information We Collect

We may collect the following types of information:

  • Name

  • Business name

  • Phone number

  • Email address

  • Service address

  • Billing information

  • Project and service-related details

  • Communications you send to us

We collect information when you:

  • Request services

  • Submit a contact form

  • Sign up for SMS updates

  • Call, email, or text us

  • Enter into a service agreement

2. SMS/Text Messaging (10DLC Compliance)

By providing your mobile number and opting in, you consent to receive SMS messages from Xorco Technology related to:

  • Appointment scheduling and reminders

  • Project updates

  • Service notifications

  • Customer support communications

Message frequency varies.
Message and data rates may apply.

You may opt out at any time by replying STOP to any message.
For help, reply HELP or contact us directly.

We do not send unsolicited marketing text messages without explicit opt-in consent.

3. How We Use Your Information

We use your information to:

  • Provide and manage services

  • Communicate with you about projects or support

  • Send SMS notifications (with consent)

  • Improve our services

  • Maintain business records

  • Comply with legal obligations

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only with:

  • Service providers who assist in delivering our services (e.g., payment processors, SMS platforms)

  • Legal authorities if required by law

  • Contractors working on your authorized projects

All third-party service providers are required to maintain appropriate safeguards.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, or misuse.

While we strive to protect your information, no transmission over the internet or mobile networks can be guaranteed to be 100% secure.

6. Data Retention

We retain customer information only as long as necessary to:

  • Provide services

  • Meet legal and accounting requirements

  • Resolve disputes

  • Enforce agreements

7. Your Privacy Rights

You may:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your information (subject to legal requirements)

  • Opt out of SMS communications at any time

To make a request, contact us using the information below.

8. Cookies and Website Tracking

If we operate a website, it may use basic cookies or analytics tools to improve user experience. These tools do not collect sensitive personal information without your consent.

9. Children's Privacy

Our services are intended for business and adult customers. We do not knowingly collect personal information from children under 13.

10. Contact Information

If you have questions about this Privacy Policy or your personal data, please contact:

Xorco LLC DBA Xorco Technology
6472 Melton Rd. Portage, IN 46368
Phone: 219-841-6440
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: xorco.com

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with a revised effective date.